Terms of service

The service creates original personalised children's books from adult-provided story details, character descriptions, optional images, and selected style settings.

The canonical book format is A5 portrait, 148 x 210 mm trim, 3 mm bleed, 12 mm safe margin, 300 DPI target output, 24 interior pages plus cover.

The product is intended for adults creating a private book for a child, family, classroom, or gift recipient. Children should not create accounts or upload photos directly.

The first checkout is for an editable digital proof. Hardcover purchase is separate and only becomes available after the proof is approved and locked.

The digital proof price, hardcover starting price, extra-copy price, shipping charge, and any free-shipping rule are calculated server-side at checkout.

Checkout retries reuse pending orders where possible, and provider webhooks are the authoritative source for verified payment transitions.

You must provide accurate contact and payment details and keep account credentials secure.

You must have the rights and permissions needed for any names, character details, dedications, photos, or references you provide.

You must not submit unsafe, exploitative, hateful, sexually explicit, infringing, deceptive, or prompt-injection content, or content that impersonates protected characters or brands.

You are responsible for reviewing the proof and requesting edits before approving any print snapshot.

Photo upload is optional. If you upload a child photo, you confirm that you are the parent, guardian, or authorized adult, or otherwise have permission to use the photo for the private book workflow.

Uploads may be rejected, moderated, transformed into references, or removed when they fail validation, safety review, consent requirements, or technical constraints.

The digital proof can include AI-generated story text, images, cover art, page layout, downloadable PDF output, edit history, and regenerated image versions.

Text edits, image regenerations, and PDF rerenders may create new page versions while the book remains editable.

Approving for print locks the selected text, images, layout, and book specification into an immutable print snapshot. Later edits require a new approval before print submission.

Small trim, color, paper, binding, and shipping variations can occur in physical production.

Payment failures and cancelled checkout returns move the order and book into retryable states where supported.

Refunds and credits require support or admin review, are recorded with an audit trail, and live Stripe refunds execute only when provider refund execution is enabled and a payment intent is available.

Supported post-proof add-ons can create separate checkout orders. Quote-only, roadmap, or unsupported add-ons are reviewed through support before any custom invoice or production work.

Account pages show owned books, orders, library characters, privacy controls, and settings for password reset, password update, and sign out.

Deletion requests scrub creative content and private generated assets where possible while retaining records required for payment, fulfilment, fraud prevention, moderation, audit, tax, and legal purposes.

Generation, image rendering, PDF creation, payment processing, email delivery, storage, queues, and print fulfilment depend on managed providers and may fail, time out, retry, or require support intervention.

The service does not provide legal, medical, educational, or therapeutic advice. Adult review is required before relying on or sharing generated content.

Production launch requires configured providers, managed moderation, private storage, live payment webhooks, rate limiting, monitoring, and completed legal review.